Here are the most important terms & conditions, and other information most often needed and requested by our customers. The marking of alternate terms on a customer's purchase order is not binding upon the Company.
Official name: Dewetron, Inc.
Class C Corporation
Incorporate in the State of Rhode Island
Incorporated in Jan 1998
Business size classification: Small Business
NAICS CODE: 334119
CAGE CODE: 1LZX9
CCR Registered since 1998TERMS & CONDITIONS
Quotes issued by Dewetron, Inc. (aka "the Company") are valid for 30 days from their date of issue. Quotes with longer periods are available upon special request, and upon the express written authority of the Company.
The prices on all quotes are issued assuming acceptance of the Company's terms and conditions in their entirely. These include but are not limited to the period of performance, payment terms, credit terms, and shipping terms and conditions.
Discounts are only valid for the quantities shown, when ordered at the same time on the same order, and when Dewetron's standard terms and conditions, including payment and FOB terms, are agreed and adhered to.
Although delivery estimates or a range of possible delivery dates may be shown on quotes issued by the Company, they are not binding. Products in stock at the time of quoting are subject to prior sale. A closer delivery estimate will be provided upon request after the order has been placed with the Company, and the Company's manufacturing facility(ies) have reported back regarding the estimated ship date of the order. Special or non-standard orders typically take longer to process and produce than standard orders.
CANCELATIONS AND RETURNSProduct Orders
: Orders that have not been prepared for shipment can be canceled within 10 working days of the order being placed, without paying any restocking fee. Software orders that have not been prepared for delivery can be canceled within 5 days of order being placed. All other orders that have not yet been prepared for shipment require a restocking fee when canceled, according to the following schedule:
Service or Calibration orders
- 2 calendar weeks after order placement: 15% restocking fee
- 4 calendar weeks after order placement: 25% restocking fee
- 6 calendar weeks after order placement: 50% restocking fee
- After system has been prepared for shipment, or shipped: 75% restocking fee
- Orders that were returned by customer: 75% restocking fee
: Orders related to services, including repairs, upgrades, and calibrations, cannot be canceled. 100% of the amount quoted will be due.Training orders
: Orders related to training services are cancelable up to 72 hours before they are scheduled to begin, without penalty. If canceled less than 72 hours before the training was scheduled to begin, 50% of the total training costs, including travel, lodging and meals, are due.
We collect sales tax in the states where we have employees working and maintaining and office. These includes the states of Rhode Island, California, and Louisiana. This info is subject to change, so please check with Dewetron if this is of concern.
EXPORT CONTROL LAWS
The Customer acknowledges that the Products licensed or sold hereunder are subject to the export control laws and regulations of the United States of America. The Customer agrees that the Products will not be reexported, resold or transferred to:
(a) any country subject to export restrictions under the Export Administration Act of 1979 (EAR).
(b) any end user who has been denied participation in export transactions by any federal agency of the United States government.
(c) an end user who the Customer knows or has reason to believe will utilize the Products directly or indirectly in nuclear activities listed in the EAR 778.3(b)(1), (2) & (3), whether the items are specifically designed or modified for such activities.
(d) an end use destined for the design, development, production or use of missiles or missile projects, or activities related to nuclear, chemical or biological weapons.
The Customer acknowledges that "Products" include technical data subject to the export and re-export restrictions of the EAR.
By placing any purchase order with Dewetron, you warrant that all ordered products are intended to be used within the guidelines listed above. You further recognize and acknowledge that you are subject to certain laws and regulations governing the export of United States technology.